Welcome to Obi London. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Information
Obi London is an independent fragrance brand based in the United Kingdom. These terms govern all purchases and use of our website, ensuring clarity and fairness for both you and us.

2. Products
All products are described and photographed as accurately as possible. As our candles and room sprays are handcrafted, slight variations in appearance may occur; each piece is unique.

3. Orders & Payments
When you place an order, you will receive an email confirmation. Full payment must be made at checkout. We reserve the right to refuse or cancel orders if there are stock issues or concerns about fraudulent activity.

4. Shipping
Orders are processed and shipped within the timeframe stated at checkout. Delivery times may vary depending on location. Obi London is not responsible for delays caused by couriers or customs.

5. Returns & Exchanges
Returns are accepted within 14 days of delivery if the item is unused, unopened, and in its original packaging. For full details, please see our Returns & Shipping Policy.

6. Intellectual Property
All content on this website including images, designs, text, and product names is the property of Obi London and may not be used without permission.

7. Liability
We take great care in the quality of our products, but Obi London is not liable for misuse or damage caused by incorrect handling, such as improper candle burning or neglect of safety instructions.

8. Contact
For any queries about your order or these terms, please reach out via our contact form or email us directly at info@obilondon.com.